Blog Post: Exceptional Customer Service: Marketing from the Heart at LCLS

For many years, we’ve used three documents to help form our corporate culture.  Marketing from the Heart, a list of expectations in terms of how we all interact and work, and an Organizational Philosophy, all serve as a reminder of how we provide exceptional customer service.  The core of these documents are generosity, curiosity and connection.

We don’t want there to be any lonely pieces of information dangling with nowhere to go or a story waiting to be told sitting idle on a shelf.  We want to know you and your needs so that we can bring you both together.Read More

Blog Post: Knights and Spaceships and Nanoviruses, Oh, My!

Learning what genre you enjoy is a great way to find new authors. Here’s a bit about speculative fiction sub-genres and some popular new titles—Mary Gillgannon, Adult Fiction Selector of Laramie County Library.

 The Game of Thrones TV series, the Hunger Game books and movies, the new Star Wars movie—all of these popular entertainment vehicles fit into the genre of speculative fiction. Although there is an element of “what if…” in all fiction, speculative fiction stories take the concept to new levels, immersing us in worlds and realities that are often extremely different from our own.Read More

Blog Post: Advice from the Computer Center: Create Memorable Passwords

Our world revolves around technology. More and more businesses and services are requiring us to use computers, smartphones and tablets to access our accounts and information. So not only do you need a password to log into your device, you’ll need one that’s unique for each account (and sometimes one that features seven letters, one number, a character, your checking account number, a valid photo I.D., and the promise of your first-born child…. I’m just kidding, but haven’t you felt that way?) I thought that it could be helpful to talk about creating memorable secure passwords.Read More

Blog Post:What Mess? A behind-the-scenes look at Youth and Outreach Services at the Library

“A messy desk is the sign of creative mind.” So the saying goes.

If this is true, then the state of the Youth and Outreach storage area was totally justifiable—or at least we liked to think it was.

I like to think I have one of the best jobs on the planet: I get to play with puppets, sing songs, make crafts, and read really silly books to make kids laugh all while teaching them about noses and toeses! What could be better? Read More

Blog Post: Book Sale Room Brings in Big Bucks for LCLS

BSR2Last year, we raised more than $26,000 from donation sales in the Book Sale Room. That’s by selling don ated materials such as books, DVDs, CDs, record albums, books on CD, and more. Stuff that you don’t want made us money—which, in part, helps fund programs, special supplies, and many other things.Read More

10 Things to do besides check-out books!

10things

1. Research your genealogy 
2. Get a delicious scone, and enjoy it in the Library 
3.Get one-on-one computer help
4.Take your baby to baby-lap-sit 
5.Send your teenager to Pokémon league
6.Bring your grade-schooler to Lego build  
7. Get your document notarized – 2nd floor room 226, to the left of the elevators.
8. Make copies – 1st floor blue room
9. Read several newspapers – 1st floor, Northeast Corner
10.Use articles & databases for your term paper

Embracing Change: Welcome to the New Laramie County Library System Website

January is a month ripe for resolutions of change. To better ourselves, or to experience something different. Sometimes change brings the feeling of something new—either in terms of freshness and relevancy, or experience.

The new Laramie County Library System website is a product of both these changes. We’re choosing to embrace this change, because it means we can bring you the best customer service in an entirely new way.Read More